Terms of Use

Agreement

These Terms of Use ("Terms") govern access to and use of the Sinova Energy website at https://www.sinovaenergy.com.au and related online tools (the "Site"). By using the Site, you agree to these Terms. If you do not agree, please do not use the Site.

Separate written agreements apply when you purchase installation or maintenance services from us. Those agreements prevail over these Terms where they conflict.

Eligibility and acceptable use

You must use the Site lawfully and only for its intended purpose — learning about our services, requesting information, or communicating with us.

You must not attempt to interfere with the Site, introduce malware, scrape content without permission, impersonate others, or use the Site in a way that could harm us, our customers, or third parties.

Information on the Site

Content on the Site is provided for general information only. It is not personalised engineering, financial, or legal advice. System sizing, savings estimates, product availability, rebates, and pricing may change without notice.

While we aim to keep information accurate and up to date, we do not warrant that the Site is complete, current, or error-free.

Quotes and enquiries

Information you submit through quote forms, contact forms, or other enquiries must be accurate to the best of your knowledge.

A proposal or estimate we provide is not a binding offer until confirmed in a signed agreement and any required deposits or approvals are satisfied. Government incentives, network rules, and site conditions can affect final scope and price.

Intellectual property

Unless stated otherwise, all content on the Site — including text, graphics, logos, images, and layout — is owned by or licensed to Sinova Energy and protected by Australian and international intellectual property laws.

You may view and print pages for personal, non-commercial use. You must not reproduce, distribute, modify, or create derivative works without our prior written consent.

Third-party links and services

The Site may link to third-party websites or services (for example social media platforms or product manufacturers). We are not responsible for their content, policies, or practices.

Your use of third-party services is at your own risk and subject to their terms.

Disclaimer of warranties

To the maximum extent permitted by law, the Site is provided on an "as is" and "as available" basis without warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

We do not guarantee uninterrupted or secure access to the Site.

Limitation of liability

To the maximum extent permitted by law, we are not liable for any indirect, incidental, special, consequential, or punitive loss arising from your use of (or inability to use) the Site, including loss of profits, data, or business opportunity.

Where liability cannot be excluded, our liability is limited — at our option — to resupplying the relevant service or paying the cost of having the service supplied again, or otherwise limited to the minimum amount permitted by law.

Nothing in these Terms excludes, restricts, or modifies rights or remedies that cannot be excluded under the Australian Consumer Law or other applicable legislation.

Privacy

Our collection and use of personal information is described in our Privacy Policy. By using the Site, you acknowledge that you have read that policy.

Changes to these Terms

We may update these Terms from time to time by posting a revised version on the Site. The effective date will be updated accordingly. Your continued use of the Site after changes are posted constitutes acceptance of the revised Terms.

Governing law

These Terms are governed by the laws of New South Wales, Australia. You submit to the non-exclusive jurisdiction of the courts of New South Wales.

Contact

Questions about these Terms can be sent to hello@sinovaenergy.com.au or 1300 SINOVA.